PIN and PUK codes are necessary to use the Electronic Identity Card as key to access online services of Public Administrations and private subjects.

In case of loss of one or both codes, it is possible to request a reprint in two modalities:

  • with the “reprint PIN and PUK codes” function on the “CieID” app, available for Android and iOS smartphones equipped with NFC interface. In this case, for the success of the operation it is necessary to remember the email or mobile phone number provided to the municipal operator when requesting the CIE.
    Find out more in the Tutorial;
  • by going to any Municipality.

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